📄️ Device Disconnected
Losing connection between your Petority device and your phone can lead to delays in updating your pet's location in real-time.
📄️ Pairing Failed
If you are experiencing difficulties with pairing your Petority device, consider the following solutions:
📄️ Network Configuration Failed
1.What if the router is a 5GHz network?
📄️ Account Creation Failed
If you encounter issues while trying to register for a Petority account, this guide provides possible solutions to help you resolve the problem and successfully create your account.
📄️ Account Deletion Failed
If you encounter issues with the failed deletion of your Petority account, you can take the following steps to resolve the issue:
📄️ Not Receiving the Code?
If you haven't received the verification code, consider the following solutions:
📄️ Location Delay or Inaccuracy
If you are experiencing issues with delayed or inaccurate location information from your Petority device, consider the following solutions:
📄️ Resolving QR Plate Loss
If you've misplaced your QR Plate while using Petority, don't worry! Here are the steps to resolve this issue: