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Unpairing a Device in Petority

Unpairing a device in Petority is a straightforward process that allows you to unbind a device from your pet.

Here's a step-by-step guide on how to unpair a device:

unbinding

  1. Open the Petority App:

    Launch the Petority app on your smartphone.

  2. Access the Device List:

    Tap User > Device to access your list of connected devices.

  3. Select the Device to Unbind:

    From the list of devices, choose the specific device to unpair.

  4. Access Device Details:

    Click on the selected device to access its detailed information.

  5. Initiate Unpairing:

    Look for an option labeled Unpair. Click on this option.

  6. Confirm Unpairing:

    The system will prompt you to confirm whether you want to unpair the device. Once confirmed, the device will be unpair from your pet in the Petority app.

Important Tips:

  • Make sure Bluetooth is turned on and your phone is connected to a 2.4GHz WiFi.
  • Charge the Base using the provided USB cable, align the magnets to attach the Tag onto the Base.
  • Keep your phone as close to the device as possible. Once you've completed these steps, the device will no longer be bound with your pet.